XBox Agents

Guys, which do you prefer? CCF or CAP? Why?

Personally, CAP is good. Although CCF is supposed to make the agent's life "better", it's still under construction for me. There are still a lot of things that need to be done to fix the system. There are issue that are supposed to be resolved on a T1 level but needs to be escalated because the tool says so.

If they can address the …

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